FAQS
How do I place an order?
You can place your order directly through our website by selecting your preferred granola flavor and completing checkout. Once your order is confirmed, you will receive a confirmation message with the details.
How long does shipping take?
Orders are usually processed within 1–2 business days.
Delivery typically takes:
• 3–5 days for major cities
• 5–7 days for other locations
Delivery timelines may vary slightly depending on location.
Where do you ship?
Currently we ship across most locations in India. If you face any issues placing an order, feel free to contact us and we’ll try our best to help.
How should I store the granola?
Store your granola in a cool, dry place. After opening, keep it in an airtight container to maintain its freshness and crunch.
It’s completely normal if the granola forms small clumps over time. This happens when it interacts with moisture in the air, and the natural sweeteners like date syrup cause the oats and nuts to gently stick together, a sign of real ingredients at work.
What is the shelf life?
Our granola typically has a shelf life of 2 months when stored properly.
The exact shelf life is mentioned on the packaging.
Do you accept returns?
Since our products are food items, we do not accept returns once an order has been delivered.However, if your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photos and we will make it right.
My order arrived damaged. What should I do?
Please email us or message us within 24 hours of delivery with your order number and photos of the package. We’ll resolve it as quickly as possible.
How can I contact you?
You can reach us through the Contact page on our website or message us on Instagram.We always respond within 48 hours.
How can I eat granola?
Granola is incredibly versatile and can be enjoyed in many ways. You can have it with milk or yogurt, sprinkle it over smoothie bowls, add it to fruit bowls, or simply enjoy it as a crunchy snack on its own.
For more recipe ideas and creative breakfast combinations, follow us on Instagram, where we regularly share easy recipes, serving ideas, and breakfast inspiration using Grainie granola.